How to Resolve Synchronization Process When OST Fails To Synchronize With Exchange Server

One of the most common errors faced by people using MS Outlook with Exchange server mailbox is that at of the OST file not getting synchronized with the Exchange server account. The error can be cased due to several reasons such as attempts to download an Offline Address Book, an inappropriate send receive operation and corruption of the OST file etc. To avoid any further complications including inability of OST synchronization other files or restriction of access to the OST file itself, it is critical for the user s to seek effective means for resolving this error.

Discussed below are two common methods that the users can follow to dissolve the error of OST synchronization with Exchange server.

Method 1 – Re-Synchronizing The Folders

This is perhaps the easiest and the most popular method of restoring synchronization between OST and Exchange server. The process can be carried out both manually as well as in an automatic manner.

ost-to-pst

Manual Synchronization: In order to re-synchronize the OST and Exchange Server manually, users need to follow the given steps.

  • In the ‘Folder List’ pane under the “Go” menu, select the folder that needs to be synchronized
  • Next, click the “Tools” and choose the ‘Send/Receive’ button
  • Follow this up by clicking on MS exchange Server to start the synchronization process.
  • Users can also select the ‘Send/Receive All’ option for synchronizing all offline folders.

Automatic Synchronization: Most users prefer automatic synchronization as it is less time consuming and is considered to be more efficient. Users need to perform the following steps to start the automatic synchronization process.

  • Select “Options” from the “tools” menu and then select the “Mail Setup” tab.
  • Click the checkbox next to the ‘Send immediately when connected’, in the ‘Send/Receive’ section and then click on ‘Send/Receive’.
  • Next ‘Send/Receive’ Groups dialog box, select the ‘Perform an automatic send/receive when exiting’ option.
  • Finally click the ‘Close’ button followed by the ‘OK’ button.

Method 2 – Create A New OST File And Synchronize It

Even though this might seem an extensive method for dissolving the synchronization error, it is a more secure and reliable method. The process can be started by renaming the existing OST file and then synchronizing it with the Exchange server. To rename the OST file and synchronize it with the Exchange Server, users can follow the below mentioned steps.

  • Close all the programs that are currently running on the system
  • Open the “Start” menu and choose the “Search” option.
  • Next select the “All Files And Folders” in the Search dialog box
  • In the “All or part of the file name” text box, type “*.ost”
  • Choose the hard disk option from the “Look in” drop down list
  • Click on “More Advanced Options” and check the “Include Subfolders” option
  • Next click the search option to find the file
  • Once the appropriate OST file has been found and displayed, right click it and select the “Rename” option
  • Rename the file and click anywhere is the Search dialog box
  • Next start MS Outlook
  • Select “Options” from the “tools” menu and then select the “Mail Setup” tab.
  • Click the checkbox next to the ‘Send immediately when connected’, in the ‘Send/Receive’ section and then click on ‘Send/Receive’.
  • Next ‘Send/Receive’ Groups dialog box, select the ‘Perform an automatic send/receive when exiting’ option.
  • Finally click the ‘Close’ button followed by the ‘OK’ button.

In case users want to avoid the above mentioned procedures, that are not only length but also complex, they can use the alternate method. The tool helps to extract all the data and information from the OST files and converts OST file to PST format in an easy and effective manner.