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Fix Outlook .PST cannot be Opened Error

Email | 4 min read| Brayden Mitchell | Updated On - January 18, 2023

File inaccessibility in MS Outlook is not a new thing. It happens due to several reasons where each reason showcases different technical faults; therefore, it becomes difficult to find out the exact reason responsible for Outlook file inaccessibility.

When manifests, displays the error message, “Outlook data file cannot be accessed” When it happens the Outlook window suddenly crashes and user cannot access the desired file anymore. To fix the issue, sometimes system restarting is advised. It may work at times but in case of severe disruptions, it is professionally advised to take technical assistance rather working for solutions by own.

Expert Recommended: Methods to Repair Corrupt PST File Manually

You must be thinking about the reason of occurrence of error. There are some reasons sighted out and are accountable for such occurrence.

Considering the random succession of any of these reasons behind error, we can look for the suggestive measures by which occurrence of the error can be nullified.

Fixing error Outlook data file cannot be accessed

To fix error “Outlook data file cannot be accessed” user can try any of the three methods:

  • Disabling Cached Exchange Mode.
  • Locating, Creating and Configuring new Outlook settings.
  • Running Inbox Repair Utility.

#1 Disabling Cached Exchange Mode

To disable cached exchange mode, user is required to follow these steps:

  1. Click File -> Account Settings -> Account Settings
    Click File -> Account Settings -> Account Settings
  2. Click on Exchange Account tab, and then click Change
    Click on Exchange Account tab, and then click Change
  3. In Offline Settings -> check the box ‘Use Cached Exchange Mode’
    check the box ‘Use Cached Exchange Mode’
  4. Exit the application and restart the Outlook

#2 Locating, Creating and Configuring New Outlook files

These steps must be implemented when user is interested in creating new Outlook files.

I: Locating default Outlook files
  1. Click Start->Control Panel.
  2. In Control Panel->Mail->Mail Setup –Outlook->Show Profiles.
    In Control Panel->Mail->Mail Setup –Outlook->Show Profiles
  3. Select existing Outlook profile -> Properties.
    Select existing Outlook profile -> Properties
  4. In Mail Setup-Outlook dialog box – > Click Data Files.
    In Mail Setup-Outlook dialog box – > Click Data Files
  5. Select Data Files tab-> Account Settings dialog box, note down the name and location of the default file for the profile.
    Select Data Files tab-> Account Settings dialog box
  6. Click Close.
II: Creating a new Outlook Profile
  1. Click Start->Control Panel.
  2. In the Mail Setup-Outlook dialog box -> Click Show Profiles.
    Click Show Profiles
  3. On General tab->Mail dialog box, click Add.
    On General tab->Mail dialog box, click Add
  4. In New Profile ->Type New Profile name and click Ok.
  5. In Add New Account dialog box, type email account information and click Next.
    type email account information and click Next
  6. Click ‘Finish’ to exit the screen.
III: Configuring New Profile
  1. From General tab of Mail dialog box, make the selection of Always Use this Profile.
  2. Under Always Use this Profile, click the drop-down menu and select the new profile.
  3. Click Ok to close the Mail dialog box.

#3 Running Inbox Repair Utility

Inbox Repair Utility comes with MS Outlook to fix the nitty gritty issues. To run this utility user must know the Outlook version in use and the corresponding location of Scanpst.exe. You can reach the path of the Outlook PST file by visiting the Account Settings, switching to the Data Files tab, selecting the PST file and then clicking on Open File Location option. The default file location for scanPST.exe application is – C:\ > Program Files (x86) >Microsoft Office >Office12 > Scanpst.exe. This method is suitable for PST file up to 2 GB size only and those with minor corruptions. Also, it cannot repair file headers, recover lost or deleted items but on the reverse can be responsible for runtime errors.

In case if the above methods do not work, then it is highly recommended to take assistance from third-party tool – PST repair tool to fix errors and corruptions in the PST file automatically. The involved process and the UI of the tool are simple to perform with support to all-sized PST file of any Outlook version maintaining its integrity, structure and properties.

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