Process to Create an Admin Account in Exchange Server

Users can create and manage their email accounts in Microsoft Exchange. With the advent of the cloud, they can also connect to Exchange Online. But they need an admin account

to manage Exchange Online-based email accounts and to maintain Exchange on-premises.

The administrator Exchange Server account is responsible for many behind-the-scenes activities, most notably maintaining mailboxes and other reports and creating new groups. They also handle all security matters related to these accounts and are in charge of regularly backing up data and restoring it if need be. In addition to these more routine tasks, admins are responsible for occasional server maintenance.

This blog will show you how to create an admin account in Exchange Server. The problem most users face is that if they create an account in Exchange Server, they can’t log in to the account. This is because Exchange Server doesn’t recognize their username and password. We will discuss how to create an admin account in Exchange Server, allowing you to log in to the admin account.

The Process to Create an Admin Account in Exchange Server-

Creating an Exchange administrator account is simple and only requires a few steps. Assigning administrative roles is also quick and easy. Let’s go through the process step-by-step so you can be up and running in no time.

  1. First, open Exchange Admin Center’s login page and log in.
  2. From the left pane, expand the Permissions category. After that, go to the Admin roles and select Organization Management. Finally, click the Edit symbol displayed above after selecting the organization management.
  3. Click the Add (+) symbol to add the member.
  4. Now, select the user you need to add as an administrator user. After selecting the user for administrator, click on the add button and the Ok.
  5. After that, you can view the user you have selected for administrator; now tap the Save button.
  6. Finally, you can see the selected user with all the account rights.

The above steps allow one to create an admin account in the Exchange server. However, an administrator account should have at least one role, though it can have more than one role assigned to perform multiple jobs. For easy management of roles, Microsoft has created role groups, which are special universal security groups. When a role is assigned to a group, all the permissions associated with that role are automatically attached to the group’s members.

Let us explore a few of the built-in role groups-

Public Folder Management:

Managing and configuring public folders within the Exchanger server done by the Administrator members of this group.

Organization Management:

A user with Administrator access to the Organization Management can perform all managerial tasks and have administrative access to the Exchange Server.

Server Management:

Server configurations for transport, unified messaging, mailbox, client access, and features like database copies, certificates, send connectors, virtual directories, etc., are managed by the Administrator members of this group.

View-Only Organization Management:

Administrator members are allowed to view the object’s properties within the Exchange server.

Recipient Management:

An administrator member or user of this group is allowed to modify or create Exchange server recipients with the environment of the Exchange server.

UM Management:

Administrator members of this group are used to control the Unified Messaging service configurations and settings.

Compliance Management:

Managing the compliance settings based on the Organization’s policy by the Administrator members of this group.

The Bottom Line

Exchange Server gives administrators a lot of options for managing accounts, groups, and roles. You can assign permissions to an administrator account for specific tasks in the Exchange Management Console or through EMS. You can also utilize RBAC if you want to create a role group that belongs to another role group or if you want to assign permissions to an account that belongs to a particular role group. Within this write-up, you will find the steps to create an Exchange administrator account.

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